The Club House

Quick Guide

For families and staff — how to order food, buy packages, and pay your balance.

Sign in attheclubhousecr.com/login

Family Account

One sign-in for all your children. Add them under My Children, then order or buy packages for each one separately.

Staff Account

You use the same portal, but instead of a list of children you'll see your own profile marked Staff. Order directly for yourself in Plan.

My DashboardMy ChildrenMenuPlace an OrderPackagesHistoryBalance & Payments

My Dashboard

The screen you land on after signing in — a quick snapshot of what needs your attention today.

  • • Your current pending balance and any alerts on your orders.
  • • Shortcuts straight to Plan, Packages, and Balance.
  • • A summary of active packages and recent consumption.

My Children

Register each child here before you can order food or buy a package for them.

  • • Tap Add Child and enter their name, school level, and any allergies or restrictions — kitchen staff see these before handing over food.
  • • Edit a child's details anytime with the pencil icon on their card.
  • • An inactive child can't be selected for orders or packages.
If you're staff: your own profile shows as a banner here instead of a child card — nothing to set up, it's ready to order for right away.

Place an Order

The screen you'll use most. Build a food order for today or tomorrow.

  1. 1Choose who it's for — a child, or your own profile if you're staff. Prices adjust automatically to their level.
  2. 2Search or filter dishes by tab (General, Drinks, Meal of the Day) and add them with the Add button.
  3. 3Pick the meal moment: Break, Lunch, or Afterschool. If a dish is the day's special, the moment locks in automatically.
  4. 4Tap Add Line to save that group of dishes to the cart — repeat for another meal moment. Each cart is for a single child; switching child clears it and starts a new one.
  5. 5Review the cart on the right (or the floating cart icon on mobile) and tap Submit Order.
Orders are added to your pending balance — you don't pay at checkout. Settle up afterward from Balance.

Packages

Buy a block of meals up front (weekly, monthly, etc.) instead of paying dish by dish.

  • • Pick the child, the package available for their level, and a start date, then tap Buy Package.
  • • Below that, each active package shows how much has been consumed and its valid date range.
  • • When staff log a consumption covered by the package, that dish isn't charged separately.

History

Every order you've placed, with its live status.

  • • Pending — received but not yet in prep.
  • • Preparing — the kitchen has accepted it.
  • • Delivered — the student already received it.
If an order can still be cancelled, you'll see a Cancel button next to it — it disappears once the cutoff passes.

Balance & Payments

Settle what you owe for orders and packages, by SINPE Móvil.

  1. 1Check your pending balance at the top.
  2. 2Enter the amount you're paying (or keep the suggested total) and the SINPE reference number.
  3. 3Upload the receipt — a photo or PDF, up to 4 MB.
  4. 4Tap Send Payment. It's marked Pending until admin reviews it.
Your pending balance only goes down once a payment is Approved. Track every payment's status under the Pending / Approved / Rejected tabs.

One order per meal

Each cart line is for one child and one meal moment (break, lunch, or afterschool).

Platform language

Switch between English and Spanish from the 🌐 selector at the bottom of the sidebar, anytime.

Signing out

The Sign Out button sits at the bottom of the sidebar, under your name and email.

Questions about an order or payment? Contact administration from inside the platform.